The link between retail service top quality and you may consumer support Mehta, S.C., Lalwani, K.A beneficial and soon, L.H. (2000) Service quality during the retailing: Relative results out of solution measurement balances for several device-solution surroundings. Worldwide Diary out-of Merchandising and you may Distribution Administration twenty-eight (2): 62–72. Rigopoulou, We.D., Chaniotakis, L.E., Lymperopoulos, C. […]
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